Housing Discrimination Complaint Process What you should know before filing a Housing Discrimination complaint. I believe that I may have experienced discrimination when I was looking for housing. How can I file a complaint? You can file a complaint with the Housing Discrimination Section of the Civil Rights Division. Please call the Housing Discimination Section at (984) 236-1914. Can a housing provider refuse to rent a property to applicants because they have children? A housing provider cannot refuse to rent to applicants solely because they have children, unless the apartment complex meets the criteria for senior housing (55+ and 62+). Is a real estate brokerage firm in violation of the fair housing laws if one of its employees or agents commits unlawful discrimination? Yes What happens if I file a complaint? If the residential real estate is located in North Carolina, the Housing Discrimination Section of the Civil Rights Division will investigate to determine whether unlawful discrimination has occurred.